Designed to provide resources with access to only the necessary data. This approach promotes efficiency, ensures security and supports a stable environment for sustained growth and success.
Seamless Click-To-Call and Robust PII data protection. Leverage call recording / history for analytics to get valuable insights, while transcription allows for evaluating call quality.
Bring your data into CRM from various routes like WebHooks, CSV Imports, Pipelines via ETL tools like Zapier from a number of marketing sources like Google, Facebook, LinkedIn etc.
Model your custom business flows using our versatile Workflow Engine, with automated work creation, assignments, progress tracking and timely response. Streamlines workflows, improves visibility.
Empower Your Decision-Making by Seamlessly Merging Transactional, Call, Chat, Geolocation Data and More. Gain Unprecedented Insights and Transform Possibilities into Actionable Solutions.
Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !
Abhinav Yadav
Deputy General Manager
Thrilled with the Results !
Univw integration has boosted our sales & service team's efficiency, cutting down 30-40% of their workload. With centralized job assignments, we ensure compliance checks on critical processes. Overall, the adoption of Univw has brought about great benefits to our team's productivity and effectiveness.
Govind Gupta
Senior Director - Business Operations
Exceeded Our Expectations !
With Univw, our sales conversion skyrocketed within months of implementation. Its automated WhatsApp communication, document collection, customer chat, and pre-screening features boosted our CSAT by 60% and improved employee productivity. Plus, the Bird-eye geo-location tracking simplifies on-field agent monitoring.
Suraj Mudaliar
Senior Director - Home Loans
A Game-Changer for Our Business !
Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !
Abhinav Yadav
Deputy General Manager
Thrilled with the Results !
Univw integration has boosted our sales & service team's efficiency, cutting down 30-40% of their workload. With centralized job assignments, we ensure compliance checks on critical processes. Overall, the adoption of Univw has brought about great benefits to our team's productivity and effectiveness.
Govind Gupta
Senior Director - Business Operations
Exceeded Our Expectations !
With Univw, our sales conversion skyrocketed within months of implementation. Its automated WhatsApp communication, document collection, customer chat, and pre-screening features boosted our CSAT by 60% and improved employee productivity. Plus, the Bird-eye geo-location tracking simplifies on-field agent monitoring.
Suraj Mudaliar
Senior Director - Home Loans
A Game-Changer for Our Business !
Our experience with Univw has been fantastic! Their team has been invaluable in addressing our various problem statements with customized solutions. The software is a powerful tool that enables us to track all aspects of our business, from effort tracking to stage classification. With its advanced features and customized reporting, we're using it for both our Demand and Supply side operations to make data-driven decisions effortlessly !